Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.

Credit Cards & Debit Cards

We accept VISA, MASTER and AMERICAN EXPRESS Credit Cards issued in India and we accept Debit cards of all banks issued in India. International credit/debit card transactions are also accepted through Paypal.

myudaanstore.com is committed to provide you safe way of transacting online. All your transactions online are protected & secured by SSL (secure socket layer) technology from GoDaddy.com. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.

All Credit card and Debit card payments on myUDAAN are processed through secure and trusted payment gateways managed by leading Indian banks and payment gateway service providers.

myUDAAN does not store Credit / Debit card numbers, CVV / Security Code, Pin for 3D Secure, Expiry date on any of its servers and only collects in a session while making a transaction. The said information may however be stored by Risk Management / Fraud Management Systems of banks/payment gateways with authority to do so. Risk Management / Fraud Management Systems are used for ensuring that payment card frauds are kept to minimum and all necessary information regarding payment cards is secure for you, us and the payment card industry.

myUDAAN CANCELLATION POLICY

At myUDAAN, our aim is to provide 100% satisfaction to our customers. If for any reason you wish to cancel the order, we are here to help. You will be able to cancel product(s) from your order in multiple ways on myUDAAN, namely:

  • Order Level Cancellation
  • Product Level Cancellation
  • Shipment Level Cancellation

Post successful cancellation, refunds would be provided as per applicability. For detailed information, please refer to the REFUNDS section under this policy.

ORDER LEVEL CANCELLATION

  • You can cancel your order, before the product(s) inside the order has been shipped.Applicable refund against the cancelled order will be credited to your respective bank / card / wallet by logging into your myUDAAN Account (further Refund related details are provided below).

PRODUCT LEVEL CANCELLATION

  • You can cancel the product, before the product(s) inside the order has been shipped.Applicable refund against the cancelled product will be credited to your respective bank / card / wallet by logging into your myUDAAN Account (further Refund related details are provided below).
  • In case, the product has been shipped, you will not be able to cancel individual product (complete shipment would get cancelled in this case).

SHIPMENT LEVEL CANCELLATION

  • You can cancel the shipment online, after the product(s) inside the order has been shipped.Applicable refund against the cancelled shipment will be credited to your respective bank / card / wallet by logging into your myUDAAN Account (further Refund related details are provided below).
  • In case, the product has been shipped, you will not be able to cancel individual product, as complete shipment / package would get cancelled.
  • In case, user tries to cancel a product which has already been shipped, all the products which are part of same shipment / package will get cancelled.
  • Cancellation will not be applicable for all the respective products which are part of shipment / package, if the shipment / package is out for delivery.